OAuth2 Webhook Authentication

Gisual supports authenticating to customer webhook endpoints via OAuth2.

This means that all outage updates Gisual sends to your webhook endpoint would contain an OAuth2 Authorization header with a token generated by your OAuth2 system.

To set up your Gisual account for OAuth2 webhook authentication, we only need a few pieces of information:

1. The OAuth2 system you are using, such as Service Now or Auth0
2. The OAuth2 flow your system uses
   1. Gisual supports the Client Credentials Grant and Resource Owner Password Credentials Grant flows.
3. The OAuth2 token request data:
   1. The token URL
   2. The client ID
   3. The client secret
   4. If using the Resource Owner Password Credentials Grant flow:
      1. The username
      2. The password

To get these details, your engineering team will set up an application configuration in your OAuth2 server, which will provide them.

Once you have this information, please contact [e-mail], or reach out to your Account Executive, and we will work with your engineering team to configure your account.